New Qualifications for Team CCM | CCM Blog

New Qualifications for The CCM Team πŸ†

At the heart of our business beats the collective strength of our exceptional team – the driving force behind our success. Recognizing their pivotal role, we prioritize the continuous growth and development of our employees through extensive training programs. Why do we invest in this? Simply put, we believe in harnessing the individual skills each team member brings to CCM. Our goal is to nurture their talents, enabling them to evolve into the most skilled and experienced professionals they can be. We encourage every team member to discover their unique strengths, follow their passions, and pursue excellence with unwavering enthusiasm. Staying ahead in our industry requires staying current, and by empowering our team with the latest knowledge and qualifications, we ensure that every member contributes to our collective success effortlessly.

Here, we will be sharing the latest achievements of our team starting from the beginning of 2022. Stay tuned to see how this develops!

June 2024

Wow. What a start to the summer. We won TWO awards at the IAAF Automechanika Awards in Birmingham. Callum won the Young Mechanik of the Year and as a group, we won the Best-Multi Site of the Year πŸ™ŒπŸŽ‰

We were also among the Best Marketing and Content Creator finalists. Unfortunately, we didn’t get a clean sweep of awards but we’re still incredibly pleased with what we have achieved!

Young Mechanik of the Year and Best Multi Site Garage of the Year 2024 at Automechanika Awards
Young Mechanik of the Year and Best Multi-Site Garage of the Year 2024 at Automechanika Awards
automechanika 2024 CCM win young mechanic of the year

Automechanika 2024 CCM win young mechanic of the year
automechanika 2024 CCM win best multi site winner
Automechanika 2024 CCM win best multi-site winner

April 2024

Not all of our training is focussed solely on improving the technician’s skills in the workshop. We sent our site manager Nathan on the highly accredited Garage Inspector course by Andy Savva. This course covered Financial Understanding, Marketing and Brand Identity Essentials for the Garage Business.

Nathan Garage Inspectors Certificate
Nathan Garage Inspectors Certificate

February 2024

We’re thrilled to announce another fantastic achievement for our team! Callum has successfully passed his Diagnostic Procedure exam, adding another impressive qualification to his repertoire. πŸ™Œ

Callum at CCM Gatwick Completes His Diagnostic Test Procedures Exam
Callum at CCM Gatwick Completes His Diagnostic Test Procedures Exam

January 2024

One of our longest-standing technicians Will has recently passed two new certifications. First his IMI International Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement and then completing his IMI Level 4 Award in the Diagnosis, Testing and Repair of Electric/Hybrid Vehicles and Components too.

What does this mean? It means that our technicians have the highest level of qualifications available to work on Electric Vehicles diagnosis, repairs and replacement⚑

Will of CCM Ewhurst passes two of his EV certifications
Will of CCM Ewhurst passes two of his EV certifications

Not a technically a qualification, but a massive learning experience nonetheless. In January we sent Tina our Operations Manager and Hannah our Marketing Manager up to Birmingham for the 1Tec Autohub Connect event. Not only did we learn a lot from other brilliant independent garages across the country, but we also got a moment in the spotlight too, with Tina taking to the stage for a presentation.

CCM attend the 1tec autohub connect event with operations manager Tina taking the stage
CCM attended the 1tec Autohub connect event with operations manager Tina taking the stage

December 2023 Qualifications

We’re ending the year on a high with another qualification under our technician’s belts. James from our Cranleigh site gained profound insights and hands-on expertise in diagnosing and repairing diesel engine management systems in modern vehicles. The course focused on electronic monitoring and control of components, mastering the use of various diagnostic test equipment. The acquired skills include the accurate interpretation of live data and test results, empowering technicians to excel in the dynamic landscape of diesel engine management.

James at CCM Cranleigh Completes Diesel Management Course
James at CCM Cranleigh Completes Diesel Management Course

November 2023 Qualifications

We’ve had a particularly busy November. Our Operations Manager Tina and CCM Cranleigh Workshop Manager Simon took a trip up to Hartlepool to visit the TMD Friction Pagid factory. Delving into the intricate process of crafting brake pads, they witnessed firsthand the rigorous testing procedures these essential components undergo before hitting the road.

Tina and Simon from CCM visit the TMD Friction Pagid Factory
Tina and Simon from CCM visit the TMD Friction Pagid Factory

We also sent two of our Service Advisors (Kara & Amanda) and our Marketing Manager (Hannah) on a 2-day training course titled Technical for Non-Technical. This course was specifically designed to empower our service team with a deeper understanding of the technical aspects of vehicles, their faults and repair processes. By breaking down complex jargon, we’re enhancing communication between our valued customers, service advisors, and skilled technicians.

CCM Service Advisors on The Technical for Non Technical Course
CCM Service Advisors on The Technical for Non-Technical Course

October 2023 Qualifications

A big well done to our Gatwick boss Nathan who received not one, but two certifications this month. One for DSG operation, diagnosis and repair and the second for his level 3 Electric/Hybrid vehicle system repair and replacement.

Nathan at CCM Gatwick completes his DSG and level 3 Electric Vehicles certifications
Nathan at CCM Gatwick completes his DSG and level 3 Electric Vehicles certifications

September 2023 Qualifications

We’ve had a pretty busy September and are proud to announce we won an award at the Independent Garage Awards in Leicester!

CCM Win Best Digital Engagement Award at the IGA BIG Awards
CCM Win Best Digital Engagement Award at the IGA BIG Awards

We also need to give a big pat on the back to Sharon for flying through her online courses to become more qualified and gain valuable insights into how to make your experience with us even better.

Sharon with her certificate
Sharon with just one of her many new certificates

August 2023 Qualifications

All of our technicians attended a TMD Brake Course at our Gatwick site. Experts from TMD, Pagid and Euro Car Parts came down to take a deep dive into brake repairs. Discussing the best practices for brake fitting, repairing and maintenance tips that we can share with our loyal customers.

TMD Brake Clinic with Technicians at CCM Gatwick
TMD Brake Clinic with Technicians at CCM Gatwick
TMD Brake Clinic with Technicians at CCM Gatwick
TMD Brake Clinic with Technicians at CCM Gatwick
TMD Brake Clinic with Technicians at CCM Gatwick
TMD Brake Clinic with Technicians at CCM Gatwick

July 2023 Qualifications

We’ve got 2 for 1 in July. A big well done to Hannah and Callum for earning their new certifications.

Callum completed his IMI Level 3 Electric/Hybrid Vehicle System Repair and Replacement in July meaning he is qualified in

  • Working safely on an electric/hybrid vehicle
  • Using information to carry out the task
  • Carrying out repairs on high-energy electrical systems
  • Recording information and making suitable recommendations
Callum at CCM Gatwick passes his level 3 ev and hybrid exam
Callum at CCM Gatwick passes his level 3 ev and hybrid exam

Hannah aced her Google Analytics 4 exam meaning she is able to provide deeper insights into our website and provide a better experience for the users.

Hannah from CCM with her Google Analytics 4 certificate
Hannah from CCM with her Google Analytics 4 certificate

June 2023 Qualifications

One for the full team here, we are proud to announce that we won at the IAAF Automechanika 2023 awards show and have been crowned as the Best Multi-Site Garage of the Year!

CCM Crowned as the Automechanika Best Multi Site Garage of the Year 2023

May 2023 Qualifications

Congratulations to one of our owners Barry on passing his DAS test! πŸ™Œ Now as a fully-fledged motorbike rider, Barry can also take his exams for becoming a motorbike MOT tester.

Barry passes his DAS test!

April 2023 Qualifications

Well done to Colin, one of our most senior and longstanding technicians at CCM for passing his Chassis Control Systems certification. Another one under the belt for him! This course provides training on how to identify how steering, suspension, brakes, wheels and more affect the chassis system and overall safety of the vehicle.

Colin from CCM Ewhurst with his Electronic chassis control systems certificate

March 2023 Qualifications

Congratulations to James at our Cranleigh site for passing his Essential Electricals exam in March. Modern vehicles are packed full of electrical components so we need to ensure our teams have an extensive knowledge of electrical systems, how they work, and more importantly, how to accurately diagnose a fault. This course tested James’ understanding of the correct use of test equipment and recognising the expected results to aid diagnosis and contribute to a first-time repair.

James from CCM Cranleigh with his Essential Electrics Certificate

February 2023 Qualifications

We’ve only gone and done it again! For the second year in a row, CCM has won the South England Prestige Awards Auto Repair Specialist of the Year 2022/2023.

South England Prestige Awards Auto Repair Specialist of the Year 2023
South England Prestige Awards Auto Repair Specialist of the Year 2023

January 2023 Qualifications

We spent the evening in Brighton on the 25th for the EV Ready event set up by Garage Wire to get insight from the leading EV specialists in the country. Showcasing the very latest tools, equipment and services needed to cater for EVs and providing guidance to independents like us on how to navigate the changing landscape. We’ve already started getting our technicians EV-qualified, with our highest qualified technician holding his level 4 certification.

CCM at EV Ready Event in Brighton
CCM at EV Ready Event in Brighton
CCM at EV Ready Event in Brighton
CCM at EV Ready Event in Brighton
CCM at EV Ready Event in Brighton

A new year for us means a new outlook on training. For 2023, we plan to be sending technicians on training every month, with 33 courses already booked throughout the year. We’re starting the year strong with 3 of our technicians from our Gatwick site going on a two-day DSG Repair Solutions and Transmission Technology Level 3 course in Brighton.

Over this two-day course, our team took a deep dive into Volkswagen wet and dry clutches, clutch and mechatronics removal, gearbox disassembly and re-assembly, common problems and repair solutions, Mechatronic repair and common issues as well as clutch operation, installation and setup, plus so much more.

DSG Training 6 Speed Wet Clutch
DSG Training 6 Speed Wet Clutch
DSG Training 7 Speed Dry Clutch
DSG Training 7 Speed Dry Clutch

October 2022 Qualifications

We have been selected as finalists at the Top Garage Awards 2022 under the Multi-site Garage category. The awards night took place on the 1st of October and unfortunately, we were just pipped to the post. We had a great night sharing ideas with like-minded professionals and look forward to doing it all again next year.

CCM Finalists at Top Garage Awards 2022
CCM Finalists at Top Garage Awards 2022
Top Garage Awards CCM Finalist in Multi-Site Category 2022
Top Garage Awards CCM Finalist in Multi-Site Category 2022

August 2022 Team Qualifications

CCM were finalists in three categories at the IGA BIG Awards – Customer Service, Communication and the Independent Garage of the Year awards. Although we didn’t come first in any of the categories, we did win a highly commended award for the Independent Garage of the Year which we are incredibly proud of! Over 1,200 garages entered the competitions so we’re so pleased with our team for achieving such a high award!

CCM at the IGA Big Awards 2022
CCM at the IGA Big Awards 2022
CCM at the IGA Big Awards Highly Commended Independent Garage of the Year 2022
CCM at the IGA Big Awards Highly Commended Independent Garage of the Year 2022

March 2022 Team Qualifications

All our teams had a chance to meet with Matt from Varta to learn about all the latest updates. Did you know that 40% of national breakdowns are a direct result of battery failure? 20 years ago, cars had less than 20 electrified devices within them but modern cars now have over 150 systems relying on the battery.

We learnt about smart charge systems, stop-start systems, new battery technology and much more.

Varta Training at CCM
Varta training completed at CCM

Callum went on a two-day DSG training course, to learn all about these complex automatic gearboxes, common faults and how to fix them. Now we can proudly say that we have another DSG qualified technician in our team.

Callum DSG Operation, Diagnosis and Repair Certificate
Callum DSG Operation, Diagnosis and Repair Certificate

February 2022 Team Qualifications

Here’s one for us all to share together, CCM have been crowned as the South England Prestige Auto Repair Specialists of the Year! We’ve written a blog here so you can see more about our experience with this award.

CCM South England Prestige Award Auto Repair Specialists Winners 2022
CCM Crowned South England Prestige Award Auto Repair Specialists Winners 2022

January 2022 Team Qualifications

Three cheers for 3 of our guys at Gatwick who have just completed their MOT Class 5 Certification πŸ₯³

Well done to Ryan, Callum and Nathan!

New Class 5 MOT Testers at CCM Gatwick
New Class 5 MOT Testers at CCM Gatwick

2021 Team Qualifications

Here are some more awards and qualifications our team achieved in 2021:

We made it to the finals of the Top Garage Awards 2021. Unfortunately, we didn’t win the top spot but we’re hopeful that we’ll smash it next year!

CCM Finalists at the Top Garage Awards 2021
CCM Finalists at the Top Garage Awards 2021

Our brilliant leader Tina passed her IASSC Certified Lean Six Sigma Green Belt exam helping her to become an even better leader for our teams.

Tina Lean Six Sigma Green Belt
Tina Lean Six Sigma Green Belt

Lewis a technician at our Cranleigh branch passed his exam to become a qualified MOT tester πŸ’ͺ

Lewis Passed MOT Tester Course at CCM Cranleigh
Lewis Passed MOT Tester Course at CCM Cranleigh

Leave a Reply