Meet the Team at CCM

A vital tenet of our business that is instilled into our whole team is that as an organisation, we want to be responsible for our actions and be accountable for what we do. Our aim is to be positive and polite to each and every individual who crosses our path.

We are true to ourselves. We are aware that mistakes happen and will be open about them, learn from them and move forward with the knowledge that we did our best as a team. As a company, we strive for self-awareness and mindfulness of others.

At CCM we will use all means of communication to ensure that everything within our power is done to build and maintain a positive and healthy relationship with our customers, suppliers and staff, leading to a positive customer relationship.

Maintain a high standard. We will endeavour to keep ourselves, our workspace and surrounding area clean, tidy and organised. We will turn up to work looking smart and tidy, with pride in what we deliver to each other and our customers

We will communicate with our customers and with each other to provide the best outcome in each and every possible scenario. We will strive to find enjoyment in going above and beyond our customers’ expectations.

CCM technicians and support team will continuously strive to educate and train ourselves in any way we can to enable us to improve our skills and processes for the benefit of ourselves and our customers.

We plan and prioritise our service, repair or MOT workload. We are aware that others have certain areas of expertise and need to ask for help when required. CCM are a team. We will cooperate with each other and be flexible to achieve your goals.

We only give promises that we are prepared to keep. At CCM, if we cannot deliver, we do not promise.