Main Dealer Service… with a LOCAL touch.
We are a multi‑award‑winning independent garage group serving Surrey and Sussex, delivering main‑dealer‑level servicing, MOTs, and repairs with trusted local expertise and exceptional customer care.
CCM (Complete Car Maintenance) is a multi‑award‑winning independent garage group proudly serving Surrey and Sussex for more than 30 years. We provide main‑dealer‑level vehicle servicing, MOTs, diagnostics, and repairs, all backed by trusted local expertise and exceptional customer service. As one of the region’s most established and respected garage groups, we are dedicated to delivering reliable, high‑quality automotive care for every customer.
Expert Technicians for All Makes & Models
Our highly skilled technicians work on all major vehicle makes and models, offering everything from routine car servicing to complex fault-finding and advanced repairs. We also hold specialist expertise in EVs, Hybrid vehicles, and light commercial vans, making CCM a trusted choice for modern vehicle technology and commercial operators alike.
Advanced Diagnostics & Specialist Investigation Services
Alongside standard maintenance, CCM offers a comprehensive range of advanced diagnostic and technical investigation services. Our workshops are equipped with dealer‑level tools and specialist systems to diagnose and resolve issues quickly and accurately. Our specialist areas include:
- DSG & automatic gearbox diagnostics and repairs
- Transmission and engine management fault investigation
- Brake system inspection and repairs
- Precision 4‑wheel alignment
- Timing belt and wet‑belt replacements
- Comprehensive engine, electrical, and vehicle health diagnostics
These specialised services allow us to provide solutions that many independent garages cannot, making CCM a go‑to choice for customers with persistent or complex vehicle issues.
Servicing for Private Customers & Commercial Fleets
We support both private motorists and commercial fleet customers via the 1Link Fleet Service Network, offering dependable, cost‑effective maintenance to keep vehicles operating safely and efficiently. Our Class 7 MOTs, available at our Gatwick and Cranleigh sites, ensure full compliance for larger vans and commercial vehicles.
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Jobs Completed Last Year
- Multi award winning team
- Highly trained technicians and support staff
- Free courtesy cars and collection and delivery service
- Top Garage Best Multi-Site Award 2025
- IGA Large Independent Garage of the Year Finalist 2025
- Top Garage Best Multi-Site Award 2024
- Top Service Advisor Awards 2024
- IGA Marketing Strategy Winner 2024
- Automechanika Young Mechanic of the Year 2024
- IGA Best Digital Engagement Winner 2023
- Automechanika Best Multi-Site Garage of The Year 2023 and 2024
- Top Garage Award 2021, 2022 & 2023 Finalist
- Top Garage Best Service Advisor Finalist 2023
- Highly Commended IGA Awards finalist 2022
- Auto Repair Specialists of the Year 2021/2022 & 2022/2023
Over 30 Years of Automotive Excellence
CCM began over three decades ago in Ewhurst, Surrey—where our head office still remains today. Since then, we have grown into a leading independent garage group recognised for our commitment to quality and innovation.
We are proud winners of multiple prestigious industry awards, including:
- Top Garage Best Multi-Site Award 2025
- Top Service Advisor Awards 2024
- Automechanika Young Mechanic of the Year 2024
These accolades reflect our dedication to continuous improvement, technical excellence, and outstanding customer experience.
Our Team Today
CCM now employs over 25 technicians, MOT testers, and support staff, all committed to providing high‑quality vehicle servicing, repairs, and diagnostics. From everyday maintenance to specialised technical work, our team is equipped to handle everything your car or light commercial vehicle needs.
Our Mission
The purpose of CCM is to become the most professional, trusted and recommended garage for those we serve. We strive to provide our customers with the best possible service and confidence that we will give the best care to their vehicles.
We will do this by taking ownership of our own personal appearance and area. We’ll work together and cooperate with one another, acknowledging that each and every one of us has our own area of expertise. We will continue to invest in external and internal training so we can improve our systems and processes to enable us to be at the top of our game. We’ll strive to create an environment for our workforce that is always evolving, taking into account all feedback and we will measure our customer feedback to enable us to continuously improve our service to them.
We highly value the positive relationship we have with our customers and will reward loyalty. Team CCM are committed to living by our values and culture to deliver our customers’ expectations.
Our Values
We brought the whole CCM team together to decide on what values we think are most important to us. We believe it’s important for the whole team to be involved in creating our company values to ensure that everyone is working toward the same goal.
ATTITUDE
A vital tent of our business that is instilled into our whole team is that as an orgnisation we want to be responsible for our actions and be accountable for what we do. Our aim is to be positive and polite to each and every individual that crosses our path.
HONESTY
We are true to ourselves. We are aware that mistakes happen and will be open about them, learn from them and move forward with the knowledge that we did our best as a team. As a company, we strive for self-awareness and mindfulness of others.
COMMUNICATION
At CCM we will use all means of communication to ensure that everything within our power is done to build and maintain a positive and healthy relationship with our customers, suppliers and staff leading to a positive customer relationship
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Maintain a high standard. We will endeavour to keep ourselves, our workspace and surrounding area clean, tidy and organised. We will turn up to work looking smart and tidy, with pride in what we deliver to each other and our customers.
CUSTOMER EXCELLENCE
We will communicate with our customers, and with each other, to provide the best outcome in each and every possible scenario. We will strive to find enjoyment in going above and beyond our customers’ expectations.
KNOWLEDGE
CCM technicians and support team continuously will strive to educate and train ourselves in any way we can to enable us to improve our skills and processes for the benefit of ourselves and our customers.
EFFICIENCY
We plan and prioritise our service, repair or MOT workload. We are aware that others have certain areas of expertise and need to ask for help when required. CCM are a team. We will cooperate with each other and be flexible to achieve your goals.
RELIABLE
We only give promises that we are prepared to keep. At CCM if we cannot deliver, we do not promise.
Meet the Owners
Barry Babister
MOT testing expert and passionate about continuous training for our technicians
Tina Drayson
Putting people first and implementing lean systems
Stuart White
Highly experienced & award winning technician with a lifetime of knowledge
30+ Years of Vehicle
Repairs and Servicing
Why Choose Us
Quality Guaranteed
We ensure everything we do for you is done on time every time
Trained Technicians
All our professional mechanics are highly trained and certified
Best Price Guarantee
We always provide customers the best pricing possible
1,000+ Google Reviews
We have a 4.8 rating on Google Reviews from our customers
Multi Award Winners
CCM have won acclaimed awards for outstanding service
Regular Training
We invest in our teams with continued professional development
Investment in Equipment
We continually invest in the latest equipment
Skills & Knowledge
Our 26 lifetime professionals have 30+ years experience
Client Testimonials
Very professional and friendly garage which I would highly recommend. I visited for my MOT and felt assured that I was being valued as a customer and was in safe hands with this service centre. Thank You I will be back.
CCM were very professional and kind, found the route of any car issues we had, including help with a new windscreen. I would highly recommend their services and will be going back for regular maintenance.
Amazing:) I was quoted £3,600 to replace a damaged light alloy wheel for my car after hitting a pothole, CCM Gatwick repaired my wheel for under £100 in under an hour, incredible! Saved me £3,500! Awesome skills and service, thanks so much
CCM service and look after both my cars.
Gemma’s customer service skills are outstanding and I wouldn’t go anywhere else.
Very happy with the transmission and engine service work I had done, the team were very accommodating and were happy to answer my many questions. They had the experience and the correct equipment to do the job properly.
I am delighted to share my exceptional experience. From start to finish, the level of professionalism and expertise displayed by the team was truly commendable. Special mention to Amanda who was extremely helpful and friendly.
Highly Recommended!! I rocked up to get my coolant topped up, but it turned out to be a bigger problem which was spotted straight away. It's not the first time I've used CCM and it won't be the last. They provide a top-class honest service.
My experience with the CCM has been nothing short of exceptional. The professionalism, attention to detail, and willingness to go above and beyond have left a lasting impression on me.
Always excellent quality, timely, service. Amanda, Callum & Tim were super friendly & knowledgeable. Competitive pricing. Welcomed me with Tea & coffee. Highly Recommend.
